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Errors generating grids

Last post 12-01-2014 11:08 AM by Method_Jeff. 3 replies.
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  • 11-28-2014 4:16 PM

    Errors generating grids

    Reply Contact

    On the home screen -> Welcome - Recently posted QB Transactions I am getting: "Error Generating Grid. The Grid was unable to build one or more filters, please edit the screen and verify each grid filter. If you cannot modify this screen, contact your administrator. ..."  On other grids like Customer List I am getting "

    ERROR: One or more fields referenced by your actions were not found on the screen. Please make sure all actions specify a valid object on the screen and republish. If the problem continues, please contact an administrator.

    How do I resolve?

  • 12-01-2014 8:55 AM In reply to

    Re: Errors generating grids

    Reply Contact

    Hi k.leeser

    I have a few quick questions to hopefully narrow down the problem. Are you referring to the QuickBooks dashboard in the QuickBooks tab group? Can you please advise if you are using a custom dashboard screen? Do you know what filters , if any, have been added to the grid?

    Let me know the answers when you get a chance and we can have a good look into it for you.


    Jeff

    Jeff Bell
    Community Support Specialist
    Method Integration
    j.bell@method.me

  • 12-01-2014 9:03 AM In reply to

    Re: Errors generating grids

    Reply Contact

    Jeff,

    The message appears on the first screen when I sign in.  It appears taht most of my grids are corrupted.

  • 12-01-2014 11:08 AM In reply to

    Re: Errors generating grids

    Reply Contact

    Hi k.leeser

    Can you please call our support team when you get a moment? The number is 1.888.925.6238 Option 2. I think this might be easier and quicker to solve by phone.


    Jeff

    Jeff Bell
    Community Support Specialist
    Method Integration
    j.bell@method.me
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