On the home screen -> Welcome - Recently posted QB Transactions I am getting: "Error Generating Grid. The Grid was unable to build one or more filters, please edit the screen and verify each grid filter. If you cannot modify this screen, contact your administrator. ..." On other grids like Customer List I am getting "
How do I resolve?
I have a few quick questions to hopefully narrow down the problem. Are you referring to the QuickBooks dashboard in the QuickBooks tab group? Can you please advise if you are using a custom dashboard screen? Do you know what filters , if any, have been added to the grid?
Let me know the answers when you get a chance and we can have a good look into it for you.
The message appears on the first screen when I sign in. It appears taht most of my grids are corrupted.
Can you please call our support team when you get a moment? The number is 1.888.925.6238 Option 2. I think this might be easier and quicker to solve by phone.