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Why differnet user goes to different version of one customized screen?

Last post 02-09-2016 4:21 PM by paclights. 1 replies.
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  • 02-09-2016 12:44 PM

    Why differnet user goes to different version of one customized screen?

    Hi there,

    I've been stuck on this for a while.

    I customized the New/Edit Estimate screen. But it seems that different user goes to different version of my customized screen.

    Here is my situation now.

    1) I grant two users(A,B) estimate customize permission(I know this is not necessary, just to simplize my explain)

    2) In chrome browser, login with user A, go to Estimate->manage->screens->New/Edit Estimate NO(customized screen name), then I got this.

    3) Same browser, log out then login with user B, go to same place, then I got this.

    as you can see, for user A there are 4 checkboxes in SectionBottomMiddle, and for user B there are 2.

    Any ideas would be appreciated.

    Thank you!

    Chen

  • 02-09-2016 4:21 PM In reply to

    Re: Why differnet user goes to different version of one customized screen?

    Nevermind, I solved it myself.

    I didn't publish my customized screen. newbie mistake.

    It is so hard to find.

    Go to customized screen -> version->set status->live for all users->save

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