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A previously working screen, no longer works

Last post 11-20-2017 9:32 AM by Method_Ben. 1 replies.
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  • 11-16-2017 9:27 PM

    A previously working screen, no longer works

    I need to make an update to a Method:New screen that is currently working.  I made a copy, and did not make any changes at all and tried to execute it.  I get errors right away.  If I try to edit the screen, I see actions that are blank and objects that have blank entries.  I do not know what was there before.  I've seen other posts on this forum describing similar situations where a perfectly working screen is now broken. 

    Since the Live screen IS still working, I do not want to touch it l'est the process of bringing it into an edit session will break the only working version I have. However, I need to know what the fields were previously, that are now blanked out in the "copy" of the screen.   Is there a way to get a listing of the live screen so that I can fix the copy and move forward. I want to see the details of every object and every action as it exists on the live version.

    As a side note, this is not the first time I've experienced a previously working screen that becomes broken even though no changes have been made.  It is extremely frustrating and I am losing confidence in Method.  I cannot keep spending hours fixing screens that were working before.  I know I'm not alone.  How are others handling this?  I really like Method, I want to make it work.  

    Pamela Keffer
  • 11-20-2017 9:32 AM In reply to

    Re: A previously working screen, no longer works

    Hi Kefpa01,

    Very sorry to hear you are experiencing some difficulties with our screen designer. Completely understand the frustration! 

    I havent received any other reports of users expereincing difficulty copying screens - so it may be account specific. Would love to dive in and take a look at the screens myself if possible.

    Can you let me know the name of the App and Screen thats causing troubles for you?

    Please feel free to email me at if you arent comfortable sharing that information over forum posts.



    Ben Hargreaves
    Senior Support Specialist
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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