Method Community

Awesome, thanks! That is very exciting,  any ETAs? 

Hi Danny, I am aware however the desktop app doesn't do much on its own without "plugins" (which allow it to connect to third party systems like Outlook, Salesforce, etc...). Lately Vocalocity has only been making Windows versions of new plugins they have been releasing, so Mac users haven't been getting any new ...

Hi Chad, Okay thanks. We've seen vocalocity but unfortunately, while they do have a mac version of their desktop software, they seem to only be releasing new plugins for windows. It would be fantastic if you could convince them to develop an integration that works on macs too, since Method is cross platform. Thanks, Jake

Hi there, I was wondering if anyone could provide any tips on how to integrate with my phone system so that when a call comes in, the customer's record is pulled up automatically like a screen pop. My voip service has a feature where, each time a call comes in, their server can send an notification by sending an http request to some url and ...

Hello, We are new to method and were wondering if there is any way to customize the customer portal new case form/reply form to allow clients to upload files with their messages? I know that staff users have the capability to attach documents to a case, so why not customers? Any advice would be appreiciated. I read another thread on this forum ...