Method Community

Hi Marcelo, You can store the birthday in the BirthDate field on the customer table, then setup a screen or dashboard to remind you of those birthdays. Could just be a show message action that lists the birthdays on the current date. - Adam

Hi Baytonemus, Sorry for the late reply here. You could design a PDF using the Report Designer and print the PDF. In the Report Designer, you can set the paper size on the report settings and likely get the right size. - Adam

Hi, Would it be possible for you to email me your account, the screen name and the process you use to get to the error? I can have a quick look for you. Also, did you make any changes to a related table by chance? Remove a field from a table that might be used in the action that is failing? Adam

Hi Blake, I took a look at the account and there looks to be a sync issue we should look at.  I'll create a case for a support rep to reach out. Cheers, Adam

Hi Blake, Sorry for the late reply. Our regular forum moderator is away, but I'll have a quick look at this for you. I'll post back with what I find. Adam

Hi Debbullocksmith, Are you sure they are duplicate customers or are they duplicate contacts? Do they both have the 'Contact' value in the first column as below? Do they have the same recordID?  If so, feel free to email me the account name and I can have a look for you.  - Adam

Hi Jonathan, If wish to email me the account name and the screen this is happening on (and enable MethodSupport) I can have a look. Though saying that, if its only happening for a couple of users, I have a feeling I won't be able to replicate it. I'll give it a go anyways.  I'm also wondering if the screen is fully loaded when ...

Hi Alex, We brought this up with the team back in November. Unfortunately, I don't believe we'll be addressing this in the Classic version of Method. We're sorry for any inconvenience this may be causing. - Adam

Hi Jack, I'll put in a feature request for this with the team. Thanks. Adam

Hi Lance, The failure you're seeing is coming from the SMTP server. It's basically saying that the open relay protocol (which is what we use for sending emails), is disallowed for your email address. Since I don't know the email server setup, I couldn't tell you why its with your email or why it happens on occassion. Perhaps ...