Method Community

Please provide an updated on this issue.  i now have three customers waiting to pay invoices, but are unable because this link is broken. Thank you. Tami

Thank you.  My biggest complaint is it has been more than two weeks since this ticket was opened and I have customers waiting to pay me.  Second biggest complaint is even after I've sent inquires as to the status of this ticket, no one has bothered to respond to me with an update.  Thank you for watching this ticket and I hope ...

What do I have to do to get an update on this case?  The case # is 15667.  The gentelmen that is handling the case has not responded to any of my inquiries, neither has my account manager.  Can someone please help? Tami

Yes.  I am using PayPal Account.

Thank you.  Had another customer call this morning trying to pay an invoice using PayPal and unable to.  I've done everything I know how to do to attempt to correct the problem (re-inputting all information and resaving payment type), but it doesn't seem to correct the problem. Tami

I apologize for misdirecting.  Thank you for your assistance. 1) Are you using Method:Classic? YES 2) Have you setup a PayPal Credit Card as the payment gateway? No. Using PayPal Account - It's been working for me since I set it up in 2014. 3) Are you using the stock Method portal to process payments from users? ...

I've had two customers try to pay via PayPal the past few days with no success.  I thought maybe my API Signature fields had gotten deleted so went in and updated them.  That didn't work. I created a test invoice and, using the links in the e-mail went online to try to pay.  I get the following error message: The ...

Good Morning! I checked a few months ago (April, I think) and Method Apps didn't support customized invoices.  Today, we went in to check it out again and it looks like my custom invoice is available, for the most part! YAY!!! There are a few fields that either didn't come across the way they show in old method or they ...

Thank you.

Good Afternoon, I have a customized invoice in "old method".  My tech was attempting to use the new site today and noticed several issues with the app side: 1).  The amount field is accepting only whole numbers not decimals 2).  I have a box to place an RO # that no longer shows up 3).  There are way more fields ...