Method Community

Hello, recently we've had a lot of customers mistakenly use the "Contact Us" link at the bottom of the Contact Portal instead of submitting a lead through our web-to-lead form. We keep a link to the portal on our website so that existing customers may update their information. The link is clearly labeled "Existing Customer ...

Thanks for your reply. I began using a different form thinking that it may solve the problem, but I was still recieving errors as of 8/11/15. When I attempting to use the form CollectBillingInfo @ Justin this morning it worked! I'm not sure if you did something to fix the FullName problem that I was encountering before or if this issue ...

I would like to send an email when a user submits information through the portal but I do not know how to combine merge fields into a single email. I would like to include relevant customer information from the customers table and also from the screen as they submit it. Can I use the markup TableName.FieldName in the Send Email action of the ...

The support account is now active.

I've emailed you the details of the error report because of the customer names that it contains. Could you please instruct me on how to make sure MethodSupport is turned on? Thanks for your help.

I do not have FullName available as a field in Step 2.

It would seem that the issue is not at all related to SSL. According to the error email : "The could not be found as a possible value to insert. Please check the spelling.FullName_ReadOnly_Step2" 

After enabling SSL on our website for the URL https://isadors.com/home-delivery-request, our lead form is no longer working. I've added the URL to method so that it is accepting leads from the site on SSL but am still receiving an error message that reads "An error was encountered. Please contact form provider for a solution. Thank ...