Ben,
I did have my tech guy follow the steps in the link, it didn't work.
Here is the log:
[quote]The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for ...