Method Community

Jonathan, Can you try to delete one of the records giving you this messasge from Step 2: Send to QuickBooks? Preferably something that has not been sent to QB yet. You can do this by clicking Go To on the grid for that record. Try to re-fetch the entry from Xora and send just that one particular record to QB. Do you still get the message?

Hi Delores, As far as I am aware no changes have been made in the way that we fetch data from the Xora servers. Can you give me one example with full details from what is Xora (xora.com), what date range you specified to fetch and what was brought into Method? You can change the font size of the text on the grid to be to be ‘one size ...

I would have deleted this if possible, but I cannot. The error was caused when our Accountant changed the way the names are displayed in Quickbooks from Firstname Lastname to Lastname, Firstname. It appears that I ran the Get Xora Time before Method had the chance to update the employee list. Thanks! Jonathan 

Method, I am getting a strange error today when trying to sync my timetrack entries with quickbooks: -------------------------------------- The value 'Employee Name' was not a valid dropdown list value for 'EntityRef'. Additional Information Action Sequence Order:6 -------------------------------------- Of course employee ...

 Hey Matt, I just wanted to update you on this, I sent tickets over to the development team to look into this. I was able to reproduce both of your scenario’s. I will post an update as soon as I hear back from them.  

 Hi Matt, Thanks for the update. I'll follow up with you once I get some feedback regarding the other issues I was able to replicate.

 Hi Cindy, Please review webinar 1 - Getting started with Method by using the following link: http://www.methodintegration.com/cs/forums/t/556.aspx to ensure you followed the right steps to set up the user and role properly. That webinar would also help you to log in as the new user.  Once you follow the steps outlined and ...

I have recently noticed that Method is picking Xora time for the end date, instead of jobs & shifts started and ended before that date! Has this been changed to include the end date in the data Method gets from Xora? Also, it is has missed getting the earliest job start time for the first day.  My "Send to Quickbooks" ...

Hi, I set up a new user role and tab, but cannot see them.  I also set up the new user a month or so ago and the login information is not working. Thanks for your help. Cindy 

Amanda, I saw that someone else was having a similar problem on another forum. The response to that thread fixed the following 2 problems for me as well by adding a default date format on the Customize > Display tab such as "mmm-dd-yyyy 1. When I selected a date other than the default of today's date, the month changed from ...