Amanda,
Since I have tried several add-ins etc over the past couple years, per your suggestion, I reinstalled Outlook on my PC. The result was a bit messy. The new install disconnected me from my .pst file so I initially lost my data. Got that back, although now it shows up in a seperate folder. Still no Method buttons.
I really want to get this working so I did a bit more investigation. Found that the Method add-in procedure unpacks the COM dlls and puts them in a directory but does not install them into Outlook. Here are the steps I followed.
Looked at Oulooks HELP 'system' to find the addin was there but installed = NO
Looked at Outlook HELP installing COM addins. Summary of steps. Tools-Options-Advanced Options-Addins Available-Add-(select the Method add-in shown) This directs you to find the add-in in a directory but I could not find.
Back to the operating system to change my file setting to show hidden system files, then searched to find the method integration dlls.
Went back into the Outlook Advanced options. This time I can see the files. Chose the Office.dll but got an error message that it is not a valid Outlook add in. Tried some of the other .dll files in the directory but none was 'valid'.
I will forward you all my screen shots.
Michele