Method Community

Hi dknoben, It's my pleasure. I just want to touch on the customer/contact scenario the you mentioned. We do include some backend logic or "Method magic" as we like to refer to it here that keeps the customer and primary contact data in-sync. You can actually see this take place in Method; when you update this data on the customer, ...

Hi dknoben, First of all, I'm sorry that you're running into this issue. There's no reason that the API would be leaving out data that you're explicitly sending without returning an error. This is however, a tricky one as there are multiple moving parts here. The first thing I would check is that your sync is not overwriting the ...

The following updates are now live for users of Method. Features Added ability for app developers to validate text input fields:  Four new validation rules will allow app developers to define if a text input field is required, contains a valid email address, as well as the minimum and maximum characters (PL-9414) Added Help ...

The following updates are now live for users of Method. Features Method Sync Engine Updated to v2.0.0.21 with the following changes: - Improved how the Method Sync Engine logs errors, making it easier to diagnose and resolve sync issues (PL-9776) Cheers Audisho

Hi furrywombat, Yes, this includes the non-standard API server that you use as well. Cheers, Audisho

Hi furrywombat, We had a hardware outage on Amazon Tuesday night and as a result, we had to point some of our services, such as the API, to another environment. We believe this may be what's causing this error. We've just switched these services to point back to our main production environment which is now functioning correctly. Please ...

The following updates are now live for users of Method. Features Greatly reduced sync time of records to QBO when making changes via Method’s API (PL-8227) Added ability to export data from a grid (PL-4923) Added a new action to allow app developers to expand & collapse sections (PL-9490) Added a new action to allow ...

The following updates are now live for users of Method. Features Added ability to use Office 365 SMTP server. (PL-9737) Bugs Fixed an issue causing payments to sync to QBO as unapplied. (PL-9710) Cheers Audisho

The following updates are now live for users of Method. Features Implemented sync retry algorithm, improving performance of QBO sync (PL-8229) Intuit Payments for QBO is now supported on Donor Pages (PL-9328) Added the ability to reference URLs stored in action results & screen controls when using the Go To Web Page ...

Hi dknoben, It appears that the field is not being returned because the value of the field is NULL. This is true for all records in the table that match your where clause. You can compare this with a record that has a value of 0 or greater and you will see that the field is in-fact returned. In order to prevent this, I recommend that you ...